FAQ – bestlightroompresets.store

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FAQ

Lightroom Presets will help everyone from newbie to professionals to achieve a new level of photo editing, with just one-click!

With our Lightroom presets you can immediately start creating incredible photos to better market your business, have more following on social media or simply to print and frame your memories like a true professional!

Finding a color palette that goes with your brand and sticking with it is one of the best ways to build an appealing Instagram feed.

 

WHAT IS A LIGHTROOM PRESET?
A Lightroom preset is a configuration of settings, designed to achieve a certain look or style of your photo.    

I HAVE NEVER USED PRESETS BEFORE....

HOW DOES IT WORK?
Your purchase comes with an installation guide to walk you through how to set it all up in no time.

All you need is the FREE Lightroom Mobile App to use our presets.
We created these presets to work for anyone, even if you’re not a professional.
We think that achieving beautiful edits should be easy, affordable and available to everyone!
  

HOW DO I DOWNLOAD THE FREE APP FOR MOBILE ?
Presets can be used on the FREE Mobile App on iPhone and Android or on your computer Mac or PC.

  • Download the FREE mobile App for iPhone >> HERE
  • Download the FREE mobile App for for Android >>  HERE

WHAT DO I NEED TO USE PRESETS ON WITH MY COMPUTER?

  • You need Adobe Lightroom or Adobe Photoshop (YES, our Presets works also with Adobe Photoshop!!)

  • Computer softwares requires a monthly paid subscription.

  • You can find Lightroom Desktop >> HERE

CAN I STILL EDIT MY PHOTO WITH THE PRESETS APPLIED?

Yes, you can still apply further editing in our presets and bring the final result to your taste.


WHAT ABOUT THE COMPATIBILITY?
All of our presets are fully compatible with MAC, PC, iOS, and Android.
 
IS THIS A ONE TIME PAYMENT?
Yes! You will only need to pay once for the package and all updates for life.

WILL IT BE ALREADY INSTALLED OR DO I HAVE TO INSTALL THEM MANUALLY ?

After purchase, you have to add presets into your Lightroom App, but it's very easy and we will send you all the instruction and video instruction.

WHERE CAN I FIND YOUR INSTRUCTIONS?
You’ll receive instructions together with your downloads via email.

IF I BUY A NEW PHONE OR COMPUTER CAN I TRANSFER MY PRESETS?
Yes.
Once you receive your presets via email it’s a good idea to back them up on an external hard drive.
This way you have the presets stored safely forever.
 
WHERE'S MY ORDER DOWNLOAD LINK?
You will get a confirmation mail with your downloads immediately after the purchase
Please Note: Depending on your mail provider and your bank, it might take up to 60 minutes to receive the mail.
If you have any issue just send us an email to:info@bestlightroompresets.store and we will help you find a solution.

WHAT TO DO IF YOU DID NOT RECEIVE A DOWNLOAD LINK?

Check you Spam folder as some mail gets rejected by filters.
If your Spam folder is empty: please contact to us at: info@bestlightroompresets.store stating your name. We will find the transaction and resend you the link.


DO YOU PROVIDE REFUNDS OR EXCHANGES?
Since all our products are digital downloads with instant access we cannot offer refunds or exchange products.

We understand that not all presets can be suitable for your photos, if this may happen we'll help you personally with editing.

If you are not happy with your purchase send us a message and we will do our best to find a solution.

Feel free to clarify any questions via email info@bestlightroompresets.store
 
WHAT PAYMENTS METHODS DO YOU ACCEPT?
For convenience, we accepts Apple Pay, PayPal and all major credit cards, including American Express, VISA, MasterCard and Discover.
If you need any additional help with credit card payment, please contact us.
 
IS IT SECURE TO USE YOUR SITE?
Yes, every purchase is SSL Secured and we use Shopify Payments as our payment provider so we never get access to your card details. 
Shopify’s compliance covers all six PCI standard categories and applies to every store using the platform.