Since all our products are digital downloads with instant access we cannot offer refunds.
Exchange of presets is made after personal evalution of your issue. We understand that not all presets can be suitable for your photos, contact us by email within 7 days after purchase and we can replace the preset for you once for free.
Our presets are guaranteed to work on:
- Free Lightroom Mobile App (ios, Android)
- Lightroom computer version from 4 to latest CC (both .lrtemplate + xmp are provided with your download (Mac, PC)
- Adobe Photoshop version supporting xmp files in ACR panel or plug-in (Mac, PC)
We understand that not all Presets can be suitable for your photos, if this may happen we'll help you personally with editing, just drop us an email and describe your issue.
Each preset has been handcrafted with love and care to look great with a wide variety of images. However, please keep in mind that results may vary with each photo depending on the lighting, tones, and settings of the original photo.
After applying the preset, you may find that some minor adjustments are needed. In most cases, all you need to do is adjust the exposure and/or temperature.
We stand behind our products and with our customers!
We want you to be satisfied with the outcome!!
If for any reason the outcome is not what you expected, please get in touch and we will work together to find a win-win solution so you can achieve the best possible results!